Use of your personal information
Please read this notice carefully as it contains important information about our use of your personal information. This service is provided by Skipton Financial Services Limited. In this notice, we/us/our means Skipton Financial Services Limited, whose registered office is The Bailey, Skipton, North Yorkshire, BD23 1DN (Company No. 2061788), and who is registered to collect and process personal data under the Data Protection Act 1998 (the “Act”). Your personal information means any information we hold about you or anyone else in connection with any product or service we are providing to you.
You must ensure that all personal information you provide is accurate and complete and that all details (where applicable) contain your correct name and address and other requested details.
Sharing personal information
We may pass your personal information onto third party product providers to enable us to provide the service. In addition, we will use your personal information in the ways described below.
We may release your personal information to others if we need to prevent fraud or we are required or permitted to do this by law (for example, if we receive a legitimate request from the police or another authority); or there are any other circumstances where you have given your permission.
Guardian Media Group will be the data controller (for the purposes of the Data Protection Act 1998) of your data if you contact us with an initial inquiry or for further information. If you go on to become a client, Guardian Media Group and Skipton Financial Services Limited will become joint data controllers of your data. In addition, both parties may process your data in order to provide you with the service or in accordance with the consents and preferences you have indicated to us with regard to our use of your data for marketing purposes.
We may use your personal information for marketing and research purposes and to help us to meet your needs.
- We may use, analyse, assess and carry out research using your personal information.
- We may also send you information about our services by post, email and/or telephone in accordance with your preferences.
We may also pass your personal information to Guardian Media Group and either they or us may pass it onto other carefully chosen business partners or affiliated associations, but only if you have indicated that you are happy to receive further information regarding other products and services that may be of interest to you.
If you do not want us or Guardian Media Group to use your information for marketing or research purposes, please call us on 0800 121 6836 for Skipton Financial Services or email Guardian Media Group at firstname.lastname@example.org . When responding to promotions, offers etc by returning a registration form or coupon by post, please make your preferences clear by stating “No Offers” if you do not wish to receive further contact.
Retaining your records
We maintain records of all business transactions and will continue to keep you informed of new products and services, in accordance with your preferences, unless you tell us otherwise.
Monitoring and recording calls
We may monitor and record telephone calls to evolve and improve our service and to prevent or detect fraud.
Data Protection Act - Your Rights
You have the right to have any inaccuracies corrected, to object to direct marketing at any time and a right of access to your personal records held by us, subject to the payment of a fee.
Complete a Subject Access Request Form
Full details of your rights and the Data Protection Act
Our leaflet Your rights and the Data Protection Act has full details about all your rights under the Data Protection Act and how to invoke them. It also includes information about our legal obligations to you, and the Credit Reference and Fraud Prevention Agencies we use along with other useful information.
We want you to feel secure when visiting our website and are committed to maintaining your privacy when doing so. We make limited use of “cookies” to monitor and analyse how parts of our site are used, but we do not use them to store personal information. In general you may visit this website without providing us with any personal information about yourself.
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